Frequently Asked Questions
Everything you need to know about shopping with EETTSY
How long will it take for my order to arrive?
Standard shipping typically takes 3 to 7 business days within the continental United States. International shipping times vary by location, usually ranging from 10 to 21 business days.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund or exchange.
What payment methods do you accept?
EETTSY accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that customs duties and taxes may apply depending on your local regulations.
How can I contact customer support if I have an issue?
Our customer service team is available via email at [email protected] or through our live chat feature on the website from 9:00 AM to 5:00 PM EST, Monday through Friday.